Welcome to Beauty Hub (https://beautyhub.co.ke), the ultimate online shop for all things beauty.

Below, we outline the terms and conditions governing your use of our website and the services we offer. By engaging with our site or making purchases, you agree to abide by these terms. We encourage you to review them periodically for any updates or changes.


Throughout this document, terms such as "we," "us," and "our" refer to Beauty Hub. Your use of our website constitutes acceptance of all terms, conditions, policies, and notices outlined herein. It's crucial to periodically review these terms for any updates. If you do not agree with any part of these terms, please refrain from using our website. By accessing our site, you confirm that you are of legal age to enter into a contract or have obtained parental/guardian consent.

Products or Services

While we make every effort to accurately display our products, variations may occur between product images and the actual items. We reserve the right to limit quantities and modify product descriptions and prices without prior notice. Please note that we cannot guarantee the efficacy of our products, and individual results may vary. We recommend conducting your own research before making a purchase.

Prices and Payments

Product prices, stated in Kenyan Shillings, may or may not include applicable taxes. Additional fees, such as shipping or handling charges, will be clearly communicated during checkout. We accept payments through designated modes indicated on our website. For information regarding cancellations and refunds, please refer to sections 6 and 7.

Orders and Delivery

Orders should be placed and confirmed using the specified procedure on our website. We will provide you with the expected delivery timeframe during the ordering process. Please note that we are not responsible for delays beyond our control, such as those caused by suppliers or couriers.


Certain products may be available for pre-order, requiring payment in full, including shipping and handling fees, upfront. Pre-orders are typically shipped within 10-14 business days from the date of purchase, subject to availability.

Cancellations & Order Changes

All orders are considered final once processed and dispatched and cannot be canceled or altered. Please review your order carefully before completing your purchase. We reserve the right to refuse service and refund monies paid in cases of conflicting interests, disputes, or policy violations.

Refund & Returns Policy

All sales are final, except in cases where products are damaged during transit. If your products arrive damaged, please notify us within 7 business days of receiving your order. We may request supporting information, such as photographs, to facilitate the resolution process.

Personal & Account Information

Your personal information is governed by our Privacy Policy. Please ensure that your account information is current, complete, and accurate to facilitate transactions. You are responsible for keeping your passwords secure and promptly updating your account details as needed.

User Comments, Feedback, and Submissions

By submitting any comments or materials to us, you grant us permission to use, edit, and distribute them at our discretion. We reserve the right to monitor and remove content that violates our terms or is deemed objectionable.

Errors, Inaccuracies, and Omissions

While we strive for accuracy, errors or inaccuracies may occur. We reserve the right to correct such information and cancel orders if necessary.

Disclaimer of Warranties; Limitation of Liability

We do not guarantee uninterrupted, error-free use of our service. You agree that your use of the service is at your own risk. We are not liable for any damages arising from the use of our service.


You agree to indemnify and hold Beauty Hub harmless from any claims or demands arising from your breach of these terms or violation of any law.


If any provision of these terms is deemed unlawful or unenforceable, the remaining provisions shall remain in effect to the fullest extent permitted by law.


These terms remain effective until terminated by either party. We reserve the right to terminate this agreement if you fail to comply with its terms.

Entire Agreement

These terms constitute the entire agreement between you and us, superseding any prior agreements or communications.

Governing Law and Dispute Resolution

These terms are governed by the laws of Kenya. Disputes shall be resolved through mutual negotiation and arbitration, in accordance with Kenyan law.

Changes to Terms of Service

We reserve the right to update or change these terms at any time. Your continued use of our website constitutes acceptance of any revisions.

Contact Information

If you have questions about these terms, please contact us at [email protected] or 0727 106 797.