Shipping & Delivery


Beauty Hub has partnered with leading delivery companies to ensure that your orders are delivered securely and on time. Delivery service covers over 100 locations in Kenya which are within the delivery network of our Logistics partners.

Delivery Timelines

Orders take 1-2 business days to deliver (excluding weekends and public holidays). Please note that this is a standard delivery schedule and is provided as an estimate only, it is not a guarantee. Deliveries may be substantially delayed during the holiday season.

Delivery Cost

At Beauty Hub, our focus is on getting the order to you quickly, promptly and safely. We provide 2-days express delivery to most* addresses within Kenya at a small fee (Ksh 150 for addresses within Nairobi, Ksh 200-400 for delivery to addresses outside of Nairobi).

Packaging of Multiple Orders

Multiple orders will be combined into the same package to reduce cost and number of packages shipped to a customer.

Tracking your Order

Once your order is dispatched, we’ll send you a notification with a WayBill number and details on how to track and trace the order. You can also track the status of your order by sending your order number to our customer service rep at hello (at)