Shipping & Delivery


Beauty Hub has partnered with leading delivery companies to ensure that your orders are delivered securely and on time. Delivery service covers over 100 locations in Kenya which are within the delivery network of our Logistics partners.

Delivery Timelines

We offer two different delivery options: Expedited (Same-day) delivery for orders placed by 12.00pm on Weekdays; and Standard delivery for orders placed by 3.30pm on Weekday.

  • Expedited (Same-day) delivery is available 5 days a week (Mon to Fri, excluding Public Holidays), and applies to Select Areas within Nairobi.
  • Standard delivery takes 1-2 days (excl. Sunday and public holidays). The delivery day and date is shown on the checkout page when placing your order.
Delivery Cost

We focus on getting the order to you quickly, promptly and safely. We provide delivery to most addresses in Kenya at a small fee.

Packaging of Multiple Orders

Multiple orders will be combined into the same package to reduce cost and number of packages shipped to a customer.

Tracking your Order

Once your order is dispatched, we’ll send you a notification with a WayBill number and details on how to track and trace the order. You can also track the status of your order by sending your order number to our customer service rep at support (at)