Shipping & Delivery


Beauty Hub has partnered with leading delivery companies to ensure that your orders are delivered securely and on time. Delivery service covers over 100 locations in Kenya which are within the delivery network of our Logistics partners.

Delivery Timelines

We offer two different delivery options: Express (Same Day Delivery) for orders placed by 1.00pm on Weekdays; and Next Day Delivery or orders placed by 3.30pm on Weekday.

Express (Same Day Delivery) is available 5 days a week (Mon to Fri, Excluding Public Holidays), and applicable for Select Areas within Nairobi.

Next Day delivery take 1-2 business days (excluding Sunday and public holidays). Please note that this is a standard delivery schedule and is provided as an estimate only, it is not a guarantee.

Delivery Cost

We focus on getting the order to you quickly, promptly and safely. We provide Express and Next Business Day delivery to most addresses in Kenya at a small fee.

Packaging of Multiple Orders

Multiple orders will be combined into the same package to reduce cost and number of packages shipped to a customer.

Tracking your Order

Once your order is dispatched, we’ll send you a notification with a WayBill number and details on how to track and trace the order. You can also track the status of your order by sending your order number to our customer service rep at hello (at)